Terms and Conditions

Last updated: December 10, 2025

Contact Information

Flamevault

15 Evagora Pallikaridi Street

6015 Larnaca, Cyprus

Phone: +357 24 652 839

Email: info@domain.com

Legal Binding Agreement

These Terms and Conditions constitute a legally binding agreement between you and Flamevault. By accessing our website, requesting information, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you are entering into this agreement on behalf of an organization, you represent that you have the authority to bind that organization to these terms. If you do not agree with any provision of these Terms and Conditions, you must not use our website or services.

Definitions

For the purposes of these Terms and Conditions:

  • "We," "Us," "Our" refers to Flamevault and its representatives
  • "You," "Your" refers to the individual or entity accessing our services
  • "Services" refers to all consultation, procurement, training, and related services we provide
  • "Website" refers to our online platform and all associated digital properties
  • "Equipment" refers to kitchen appliances, tools, and related products
  • "Client" refers to any individual or organization engaging our paid services

User Obligations and Conduct

1. Legal Compliance

You agree to comply with all applicable laws and regulations in your jurisdiction when using our services. This includes but is not limited to:

  • Business licensing and permit requirements
  • Health and safety regulations for commercial kitchens
  • Building codes and zoning regulations
  • Employment and labor laws
  • Tax obligations related to equipment purchases

2. Accurate Information

You are responsible for providing accurate and complete information regarding your needs, budget, space constraints, and intended use of equipment. Misrepresentation or omission of important information may result in inappropriate recommendations and is grounds for service termination without refund.

3. Professional Conduct

You agree to interact with our team and service providers in a professional and respectful manner. Harassment, threats, or abusive behavior toward our staff or partners will result in immediate termination of services.

4. Prohibited Activities

You specifically agree not to:

  • Use our recommendations to directly compete with us in the equipment consultation business
  • Share proprietary methodologies, pricing structures, or processes with competitors
  • Reproduce or distribute our materials without written permission
  • Attempt to reverse engineer our consultation processes
  • Use our services to violate any third party's rights
  • Make fraudulent claims or misrepresent facts to us or suppliers

5. Equipment Installation and Use

You are responsible for ensuring proper installation, operation, and maintenance of any equipment you purchase based on our recommendations. We provide guidance and training, but ultimate responsibility for safe and compliant equipment use rests with you.

Additional User Responsibilities

Due Diligence

You are responsible for conducting your own due diligence on equipment purchases, including verifying specifications, warranties, and supplier credentials. Our recommendations are advisory in nature and do not constitute guarantees.

Insurance and Liability Coverage

You are responsible for obtaining appropriate insurance coverage for your equipment and operations. We are not liable for equipment failures, accidents, or losses that occur during or after implementation of our recommendations.

Payment Obligations

You agree to pay all fees for services rendered according to the payment terms specified in your service agreement. Late payments may be subject to interest charges and may result in suspension of ongoing services.

Indemnification

You agree to indemnify and hold Flamevault harmless from any claims, damages, or expenses arising from your use of equipment, implementation of our recommendations, or operation of your business, except where directly caused by our gross negligence or willful misconduct.

Disclaimers and Warranties

No Business Success Guarantees

While we provide professional equipment consultation based on industry experience and best practices, we make no guarantees regarding business success, profitability, or specific operational outcomes. Business success depends on numerous factors beyond equipment selection, including management, market conditions, competition, and economic factors.

Equipment Performance

We do not warrant or guarantee the performance, reliability, or longevity of equipment recommended or procured through our services. Equipment warranties are provided by manufacturers and suppliers, not by Flamevault. We encourage you to review all manufacturer warranties and specifications independently.

Third-Party Services

When we coordinate with equipment suppliers, installers, or other service providers, those parties are independent contractors. We are not responsible for their actions, delays, or quality of service. Any agreements with third parties are separate from your agreement with Flamevault.

Information Accuracy

While we strive to provide accurate and current information, equipment specifications, prices, availability, and features are subject to change without notice. We recommend verifying all details with suppliers before making final purchase decisions.

Limitation of Liability

To the maximum extent permitted by law, Flamevault shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, business opportunities, or goodwill
  • Equipment failures, malfunctions, or defects
  • Delays or disruptions in equipment delivery or installation
  • Incompatibility issues between equipment and existing systems
  • Changes in regulations or codes affecting equipment use
  • Business interruptions or operational losses
  • Damages arising from third-party services or products

MAXIMUM LIABILITY: Our total aggregate liability for any claims arising from our services shall not exceed the total amount you paid to Flamevault for the specific services giving rise to the claim, or €500, whichever is greater.

These limitations apply regardless of the legal theory on which liability is based, whether contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to:

  • Acts of God, natural disasters, or severe weather
  • War, terrorism, civil unrest, or government actions
  • Pandemics, epidemics, or public health emergencies
  • Strikes, labor disputes, or supply chain disruptions
  • Power outages, internet failures, or telecommunications issues
  • Equipment shortages or manufacturer delays

In the event of a force majeure circumstance lasting more than 60 days, either party may terminate the affected service agreement upon written notice.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Cyprus, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.

You irrevocably waive any objection to the venue of any action in such courts and any claim that such action has been brought in an inconvenient forum.

Dispute Resolution Process

Before initiating any formal legal proceedings, the parties agree to attempt resolution through the following process:

  1. Direct Negotiation: The parties shall first attempt to resolve disputes through good faith direct negotiation for a period of at least 30 days.
  2. Mediation: If negotiation fails, the parties agree to attempt mediation with a mutually agreed upon mediator in Cyprus before pursuing litigation.
  3. Litigation: Only after exhausting the above options may either party pursue formal legal action in accordance with the jurisdiction clause above.

Severability and Entire Agreement

Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid under applicable law, such provision shall be modified to reflect the parties' intention as closely as possible, or if such modification is not possible, it shall be severed from these terms. The remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Flamevault regarding your use of our services. They supersede all prior or contemporaneous communications, proposals, or agreements, whether oral or written.

No Waiver

Our failure to enforce any provision of these Terms and Conditions shall not be deemed a waiver of such provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative of Flamevault.

Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign or transfer our rights and obligations to any successor entity in the event of a merger, acquisition, or sale of assets. These Terms and Conditions shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Material changes will be notified through our website or via email if you are an active client. Changes become effective immediately upon posting for new users and after the notice period for existing clients.

Your continued use of our services after changes are posted constitutes acceptance of the modified terms. If you do not agree to the modified terms, you must discontinue use of our services and notify us of your objection.