Terms of Service
Last updated: December 10, 2025
Contact Information
Flamevault
15 Evagora Pallikaridi Street
6015 Larnaca, Cyprus
Phone: +357 24 652 839
Email: info@domain.com
Agreement to Terms
Welcome to Flamevault. These Terms of Service govern your use of our website and the services we provide. By accessing or using our website, requesting consultations, or engaging our services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to update these terms at any time, and your continued use of our services after such changes constitutes acceptance of the modified terms.
Services Provided
Flamevault provides kitchen equipment consultation, procurement assistance, and training services. Our services include:
- Equipment needs assessment and recommendations
- Restaurant and commercial kitchen equipment packages
- Residential kitchen equipment upgrades and selection
- Equipment operation and maintenance training
- Supplier coordination and procurement assistance
- Technical consultation and ongoing support
The specific scope of services will be defined in individual service agreements or proposals. These Terms of Service apply to all services unless superseded by a specific written agreement.
Acceptable Use Policy
Permitted Uses
You may use our website and services for:
- Researching kitchen equipment options
- Requesting information about our services
- Scheduling consultations and service appointments
- Accessing resources and information we provide
- Communicating with our team regarding projects
Prohibited Activities
You agree not to:
- Use our services for any unlawful purpose or in violation of any regulations
- Impersonate any person or entity or misrepresent your affiliation
- Interfere with or disrupt the operation of our website or services
- Attempt to gain unauthorized access to our systems or data
- Collect or harvest information about other users without consent
- Transmit any harmful code, viruses, or malicious software
- Use automated systems to access our website without permission
- Reproduce, distribute, or commercially exploit our content without authorization
Service Access and Requirements
Age Requirements
You must be at least 18 years old to use our services. By using our website or engaging our services, you represent that you meet this age requirement and have the legal capacity to enter into these terms.
Accurate Information
You agree to provide accurate, current, and complete information when requesting our services. Providing false or misleading information may result in termination of services and could affect the quality of recommendations we provide.
Communication
By providing contact information, you consent to receive communications from us regarding your inquiries, projects, and services. You can opt out of marketing communications at any time while still receiving essential service-related messages.
Service Availability and Modifications
Website Availability
We strive to maintain continuous website availability but cannot guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We are not liable for any inconvenience or loss resulting from such unavailability.
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. This includes changes to service offerings, pricing, features, and availability. We will make reasonable efforts to communicate significant changes that affect active service agreements.
Geographic Limitations
Our services are primarily available in Cyprus. While we can provide consultation services remotely, equipment procurement and installation services may be limited by geographic location. We will clearly communicate any geographic limitations during the consultation process.
Service Capacity
We may limit the number of active projects we accept to ensure quality service delivery. If we are at capacity, we will inform you and may offer to schedule services for a future date or provide alternative solutions.
Intellectual Property Rights
Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of Flamevault or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes related to evaluating or using our services. This license does not include the right to download, copy, or redistribute content except as necessary for normal website browsing.
Your Content
When you provide information, feedback, or materials to us (such as project specifications or testimonials), you grant us a non-exclusive license to use this content for the purpose of providing services to you and improving our offerings. We will not share your proprietary information with third parties without your consent, except as necessary to deliver services.
Trademarks
Flamevault and our logo are trademarks. All other trademarks, service marks, and trade names referenced on our website are the property of their respective owners. Use of these marks without permission is prohibited.
Pricing and Payment
Service fees and payment terms will be specified in individual proposals or service agreements. General pricing principles include:
- Initial consultations may be complimentary or charged depending on scope
- Equipment recommendations and procurement assistance pricing varies by project complexity
- Training sessions are priced per session or package
- Payment terms are typically outlined in service agreements
- Prices are in euros unless otherwise specified
- Prices do not include applicable taxes unless stated
We reserve the right to modify our pricing at any time, but changes will not affect services already under contract unless mutually agreed.
Cancellation and Refund Policy
Cancellation and refund terms vary by service type and will be specified in your service agreement. General policies include:
- Consultation appointments can typically be rescheduled with 24 hours notice
- Project cancellations may be subject to fees for work already completed
- Equipment orders placed through suppliers are subject to those suppliers' cancellation policies
- Training session cancellations within 48 hours may be subject to partial fees
- Refunds, if applicable, will be processed within 30 days of approval
Disclaimer and Limitation of Liability
Our services are provided on an "as is" and "as available" basis. While we strive for accuracy and quality, we make no warranties, express or implied, regarding:
- The accuracy or completeness of information provided
- The suitability of equipment recommendations for your specific needs
- The performance or reliability of third-party equipment or suppliers
- Uninterrupted or error-free service delivery
- Specific business outcomes or results from implementing our recommendations
To the fullest extent permitted by law, Flamevault shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages. Our total liability for any claim related to our services shall not exceed the amount you paid us for those services.
Indemnification
You agree to indemnify and hold harmless Flamevault, its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights. This indemnification obligation survives termination of these terms.
Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of Cyprus. Any disputes arising from these terms or our services shall be resolved through:
- Good faith negotiation between the parties
- Mediation if negotiation is unsuccessful
- Binding arbitration or court proceedings in Cyprus if other methods fail
You agree to submit to the exclusive jurisdiction of the courts of Cyprus for any disputes that cannot be resolved through alternative means.
Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect. The invalidity of any provision shall not affect the validity of the remaining provisions.
Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically to stay informed of any updates.